Florida, EAA Corp handles the guns that are shipped from Turkey. They had them in stock but said it was against their policy to send one of those. They refused to pay for shipping even with it being new. And when they said it was defective and couldn’t be repaired you would have thought they would go out of their way to make things right.I’m sorry you had such a bad experience. Derya is Turkish owned but the dy9 I bought is manufactured in Florida and that’s where their customer service is too. I got the gunsmith Robs personal cell phone number and had great communication with him. And they paid for shipping both ways plus threw me a bunch of freebies for my troubles. Which company did you deal with?