Where do you draw the line and tell a buyer "you're on your own" after the sale?

[Pythonfan]

I think you owe it to him to fly to the manufacturer and personally pick up the parts that he needs. He owns you now that he was a customer.

 

[BONECUTR]

The moment I am paid. Literally couldn't care if something I sold caught on fire minutes later.
I sold a used road racing gixxer to a guy on Friday. Race practice was Saturday and the motor blew. He tried to complain but it was a used race bike so I told him to pound sand.

 

[MattB]

If I’m selling a firearm I always give the buyer a chance to look it over first (with consent from gun shop staff before uncasing a weapon). That’s their opportunity to raise an issue. Once money has changed hands and the paperwork is submitted to the state, my responsibility ends.

 

[Striker777]

You have right of refusal with me "I know what I got" never had an issue, when items are exchanged it's over.

 

[NoCal]

He called multiple times asking for additional pictures, wanted me to disassemble things, check specific parts, answer questions, take more pictures, etc. I accommodated all of it.

And all of the pictures you took are their pictures of the screws that are supposedly stripped that will confirm your suspicion

 

[Churro]

I'm curious where everyone draws the line on this.

A few months ago, I sold some accessories/parts that had been sitting around for years. I didn’t need the money and wasn’t desperate to sell them. They were just things I no longer used. I had bought everything new, used it once, and kept it in excellent condition.

Before the sale, the buyer was extremely particular. He called multiple times asking for additional pictures, wanted me to disassemble things, check specific parts, answer questions, take more pictures, etc. I accommodated all of it.

Then came the haggling. After going back and forth, I eventually figured, whatever, I haven’t used this stuff in years. I sold it at 2/3s of its value just to move it along.
The very next day, he calls me and says he was disassembling one of the items and discovered a stripped screw. He claimed it was already stripped when he received it.
I know that wasn’t the case. I’m extremely meticulous with my stuff, and ironically, I had specifically disassembled and reassembled that exact item at his request before the sale. I even used a torque wrench and tightened everything to the manufacturer’s specified inch-pounds.

Still, I try to be reasonable with people. Even though I was irritated, I contacted the manufacturer myself, explained the situation, and arranged for them to send replacement hardware directly to his address. I even forwarded him the email chain so he knew it had been taken care of.

At that point, I figured we were done.
Fast forward several months.
He calls me again saying he never received the screws and now wants me to contact the manufacturer again and sort it out for him.

At what point does a private seller’s responsibility end?

I don’t mind helping someone out, and I’ve already gone considerably further than I think most private sellers would. But months after the sale, after arranging replacement parts for something that I’m confident was damaged during the buyer’s own disassembly, I feel like eventually the buyer has to take responsibility for dealing with the manufacturer himself.
Where do you guys draw the line? At what point do you politely tell a buyer, “It's been months, I’ve done everything I reasonably can. It’s yours now”?

Buying used saves a buck but it comes with well "being used". If the buyer is upset honestly it's not your problem as the item was sold with wear .

 

[five.five-six]

I’m pretty helpful guy. I enjoy helping people out. I draw the line when it becomes a chore. Generally when they start feeling entitled.

 

[tomrkba]

I'm curious where everyone draws the line on this.

A few months ago, I sold some accessories/parts that had been sitting around for years. I didn’t need the money and wasn’t desperate to sell them. They were just things I no longer used. I had bought everything new, used it once, and kept it in excellent condition.

Before the sale, the buyer was extremely particular. He called multiple times asking for additional pictures, wanted me to disassemble things, check specific parts, answer questions, take more pictures, etc. I accommodated all of it.

Then came the haggling. After going back and forth, I eventually figured, whatever, I haven’t used this stuff in years. I sold it at 2/3s of its value just to move it along.
The very next day, he calls me and says he was disassembling one of the items and discovered a stripped screw. He claimed it was already stripped when he received it.
I know that wasn’t the case. I’m extremely meticulous with my stuff, and ironically, I had specifically disassembled and reassembled that exact item at his request before the sale. I even used a torque wrench and tightened everything to the manufacturer’s specified inch-pounds.

Still, I try to be reasonable with people. Even though I was irritated, I contacted the manufacturer myself, explained the situation, and arranged for them to send replacement hardware directly to his address. I even forwarded him the email chain so he knew it had been taken care of.

At that point, I figured we were done.
Fast forward several months.
He calls me again saying he never received the screws and now wants me to contact the manufacturer again and sort it out for him.

At what point does a private seller’s responsibility end?

I don’t mind helping someone out, and I’ve already gone considerably further than I think most private sellers would. But months after the sale, after arranging replacement parts for something that I’m confident was damaged during the buyer’s own disassembly, I feel like eventually the buyer has to take responsibility for dealing with the manufacturer himself.
Where do you guys draw the line? At what point do you politely tell a buyer, “It's been months, I’ve done everything I reasonably can. It’s yours now”?

1) If the buyer is a friend, I 100% guarantee the gun for “awhile”. They usually already know the gun from range trips.
2) Everyone else, it is “as-is”, no warranty. Cash only.

 

[HarleyLowRiderST]

OP you went above and beyond so I think you earned your Karma points on that sale.

 

[Sheepdog1968]

You have a difficult buyer. Sorry. I think you went above and beyond as it was. I’d probably say “sorry to hear that. You should follow directly with the manufacturer and probably best done by a phone call them.”

 

[Charles0413]

All used items are sold-as-is...
You bought, you owned. That's it

 

[unknownbanana]

Taillight guarantee, once the deal has been agreed to both parties for an as is sale and proceeds have been exchanged I'm driving off and its no longer my problem.

 

[Daytona675]

I'm curious where everyone draws the line on this.

A few months ago, I sold some accessories/parts that had been sitting around for years. I didn’t need the money and wasn’t desperate to sell them. They were just things I no longer used. I had bought everything new, used it once, and kept it in excellent condition.

Before the sale, the buyer was extremely particular. He called multiple times asking for additional pictures, wanted me to disassemble things, check specific parts, answer questions, take more pictures, etc. I accommodated all of it.

Then came the haggling. After going back and forth, I eventually figured, whatever, I haven’t used this stuff in years. I sold it at 2/3s of its value just to move it along.
The very next day, he calls me and says he was disassembling one of the items and discovered a stripped screw. He claimed it was already stripped when he received it.
I know that wasn’t the case. I’m extremely meticulous with my stuff, and ironically, I had specifically disassembled and reassembled that exact item at his request before the sale. I even used a torque wrench and tightened everything to the manufacturer’s specified inch-pounds.

Still, I try to be reasonable with people. Even though I was irritated, I contacted the manufacturer myself, explained the situation, and arranged for them to send replacement hardware directly to his address. I even forwarded him the email chain so he knew it had been taken care of.

At that point, I figured we were done.
Fast forward several months.
He calls me again saying he never received the screws and now wants me to contact the manufacturer again and sort it out for him.

At what point does a private seller’s responsibility end?

I don’t mind helping someone out, and I’ve already gone considerably further than I think most private sellers would. But months after the sale, after arranging replacement parts for something that I’m confident was damaged during the buyer’s own disassembly, I feel like eventually the buyer has to take responsibility for dealing with the manufacturer himself.
Where do you guys draw the line? At what point do you politely tell a buyer, “It's been months, I’ve done everything I reasonably can. It’s yours now”?

You’re a kind person.
Once the sale completes,
They are on their own.
This seems like a site for adults.
They should act accordingly.
Brownie points for you for sure.

 

[Daytona675]

Yeah, I have to agree that all the buyer’s due diligence is supposed to happen beforehand. There is no further seller responsibility after the sale. I’ve been on the buyer side of this recently where a gun had a gunsmith-level issue I didn’t catch when I looked it over. Found out at the range. I didn’t bother to contact the seller. I don’t think they knew and either way the deal is done and it’s registered to me now. All things considered, I see this as an opportunity to have a gunsmith teach me how to fully inspect a vintage revolver. (I thought I knew but clearly not) That should save me money going forward.

This is a perfect example of adulting.

 

[JackRydden224]

I draw the line at you are a pain in the ass I am not selling this to you. I don't need the hassle and whatever money those super peculiar buyers are offering certainly ain't worth it. I've turned down offers for items because the buyer was a PITA asking too many irrelevant questions and/or questions I have no answers to. It's used product. If someone is so picky they can go purchase a new one.

 

[RustVendor]

I draw the line at you are a pain in the ass I am not selling this to you. I don't need the hassle and whatever money those super peculiar buyers are offering certainly ain't worth it. I've turned down offers for items because the buyer was a PITA asking too many irrelevant questions and/or questions I have no answers to. It's used product. If someone is so picky they can go purchase a new one.

You will find the pickiest and particular people know the least about the thing. People that know or have experience in the platform can tell what's going on with the thing just by looking at it. Ironically, asking the seller about it is risky, they are trying to sell it to you. It's much better to do your own research on the product instead of asking the buyer who may just tell you anything to make the sale.

 

[ar15robert]

Sounds like the kind of buyer who expects something in new shape for a fraction of the cost and find anything he can to get more off.

That case help ends when money is in hand.

But if I sold something and something popped up minor I didn’t know about or missed I may try and help for a degree.

 

[No_glonks]

I’m pretty helpful guy. I enjoy helping people out. I draw the line when it becomes a chore. Generally when they start feeling entitled.

Same. Dont mind answering questions, take additional pictures. Once or twice let potential buyer shoot the gun. Neither minded to help after the sale, but nowhere close to that extent.
OP you passed the line , by a mile

 

[JackRydden224]

You will find the pickiest and particular people know the least about the thing. People that know or have experience in the platform can tell what's going on with the thing just by looking at it. Ironically, asking the seller about it is risky, they are trying to sell it to you. It's much better to do your own research on the product instead of asking the buyer who may just tell you anything to make the sale.

I've had people ask me if the frame, slide and barrel have matching numbers on a S&W because they match on his HK. I had to explain to the guy that American gun manufacturers don't follow the same rules as the Europeans. Other questions he asked made me realize I don't want anything to do with this potential buyer.

I've also had people tell me 500 rounds is a lot and at that point I just tell them to buy a new gun.

 

[chiroken007]

I've had people ask me if the frame, slide and barrel have matching numbers on a S&W because they match on his HK. I had to explain to the guy that American gun manufacturers don't follow the same rules as the Europeans. Other questions he asked made me realize I don't want anything to do with this potential buyer.

I've also had people tell me 500 rounds is a lot and at that point I just tell them to buy a new gun.

500 rounds is a lot. Wow.

That’s getting the gun comfortable in its own fitting.